| LEADER 00000nam 2200000uu 4500 |
| 001 45478 |
| 003 ULIBM |
| 008 120809s2006||||th 000 0 tha d |
| 020 ^a9780071450140
|
| 082 00 ^a658.7^bR-P
|
| 100 1 ^aRanadivé, Vivek
|
| 245 14 ^athe power to predict :^bhow real-time businesses anticipate customer
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| 260 ^aNew York :^bMcGraw-Hill,^c2006.
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| 300 ^axv, 239 p. :^bill. ;^c24 cm.
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| 650 0 ^aReal-time data processing^xManagement.
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| 650 0 ^aausiness^xData processing^xManagement.
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| 650 0 ^aelling.
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| 650 0 ^aCustomer services.
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| 650 0 ^aConsumer satisfaction.
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| 856 41 ^a3Table of contents only
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| 856 42 ^a3Contributor biographical information
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| 856 42 ^a3Publisher description
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| 955 ase45 2005-11-23;^ise45 2005-11-23;^ese45 2005-11-23 To Dewey^aaa19
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| 999 ^aกัลยา เตชะ
|