| LEADER 00000cam 22003734a 4500 |
| 001 45434 |
| 003 ULIBM |
| 008 090623s2006 usaa 000 0 eng d |
| 020 ^a9780471752943
|
| 082 00 ^a658.4038^b B-M
|
| 100 1 ^aBaker, Ronald J.^q(Ronald Joseph)
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| 245 10 ^aMeasure what matters to customers :^busing key predictive
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| 260 ^aHoboken, N.J. :^bWiley,^c2006
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| 300 ^axxii, 186 p. :^bill. ;^c24 cm 1,750 บาท
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| 504 ^aIncludes bibliographical references (p. 163-169) and index
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| 505 0 ^aThe canary in the coal mine -- The economy of mind -- The
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| 650 0 ^aIntellectual capital
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| 650 0 ^aKnowledge management
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| 650 0 ^aSuccess in business
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| 999 ^aกัลยา เตชะ
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